Terms & Conditions
Please read these terms carefully before using our services. By accessing or using Pallium's services, you agree to be bound by these Terms and Conditions.
1. Acceptance of Terms
By accessing or using the Pallium - Karuvarakundu Palliative Care Society platform ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all of these Terms, do not use our Service.
2. Description of Service
Pallium provides palliative care services including:
- Home care services for patients
- Day care facilities
- Physiotherapy and rehabilitation
- Psychiatric support and counseling
- Community outreach programs
3. User Accounts
To access certain features, you may register for an account:
- You must provide accurate and complete information
- You are responsible for maintaining account security
- You are responsible for all activities under your account
- We reserve the right to suspend or terminate accounts that violate these Terms
Your account is personal to you and you agree not to provide any other person with access to this Service or portions of it using your user name, password, or other security information.
4. Volunteer and Donor Responsibilities
Volunteers and donors agree to:
- Provide accurate information when registering
- Respect the privacy and dignity of patients
- Follow all safety and operational guidelines
- Refrain from any conduct that may harm the reputation of the organization
5. Donations and Payments
5.1 Donations
All donations are voluntary and non-refundable. We are committed to using all donations responsibly for patient care and operational expenses.
5.2 Payment Processing
Donations are processed through secure payment gateways. We do not store any payment card information on our servers.
5.3 Refunds
Due to the charitable nature of donations, all contributions are non-refundable. If you believe an error has occurred, please contact us within 7 days.
6. Intellectual Property
All content on Pallium's website and materials is protected by intellectual property laws. No content may be copied, redistributed, or used commercially without prior written consent from Pallium - Karuvarakundu Palliative Care Society.
Unauthorized use of any content may violate copyright, trademark, and other laws. Pallium reserves all rights not expressly granted.
7. User Conduct
You agree not to:
- Share account credentials or access
- Use the Service for illegal purposes
- Harass, abuse, or harm others
- Impersonate any person or entity
- Interfere with the operation of the Service
8. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our data collection and usage practices are outlined in our Privacy Policy. By using our Service, you consent to such processing and warrant that all data provided by you is accurate.
9. Termination
We may terminate or suspend access immediately, without prior notice, for violations of these Terms. Upon termination:
- Your right to use the Service ceases immediately
- You must cease using any materials obtained through the Service
10. Disclaimers
The Service is provided "as is" without warranties:
- We do not guarantee uninterrupted or error-free service
- Medical information provided is for informational purposes only and should not replace professional medical advice
- We are not responsible for third-party content or links
11. Limitation of Liability
To the maximum extent permitted by law, Pallium - Karuvarakundu Palliative Care Society shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of data or profits
- Damages resulting from use or inability to use the Service
- Any medical outcomes or decisions made based on information provided
12. Governing Law
These Terms shall be governed by the laws of the Government of India and the Government of Kerala without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of courts in Malappuram, Kerala.
13. Changes to Terms
We may modify these Terms at any time. Continued use after changes constitutes acceptance. We will notify users of significant changes through our website or via email.
14. Contact Information
For questions about these Terms, contact us at:
- Email: palliumkvk@gmail.com
- Phone: +91 9447727125
- Address: Kizhakkethala, Tharish P.O, Karuvarakundu